Delivery expectations, returns, and refunds.
We ship to supported destinations listed at checkout. If your destination is not listed, select the appropriate option and provide your full address and postal code. Wait for our email confirmation before payment when instructed at checkout.
Orders are typically processed after payment confirmation. Delivery times vary by destination, carrier, and customs processing. Estimated times are not guaranteed.
Prices displayed at checkout generally exclude local destination taxes, import duties, and customs fees unless explicitly stated otherwise. You are responsible for any such charges imposed by local authorities.
Shipments may be delayed, rerouted, or cancelled due to circumstances beyond our control, including natural disasters, severe weather, epidemics, war, civil unrest, government restrictions, carrier disruptions, or port congestion.
We are not liable for delays caused by these events but will make reasonable efforts to notify you and find a suitable resolution.
Please contact us as soon as possible if you need to change or cancel an order. Once an order has shipped, cancellation may no longer be possible.
Refund eligibility depends on product condition, order status, and the reason for the request. Approved refunds are generally returned to the original payment method.
If items arrive damaged, defective, or incorrect, contact us promptly with your order number and supporting details so we can assist you.
If tracking shows delivery but you have not received your package, or if a shipment is lost in transit, contact us within a reasonable time so we can investigate with the carrier.
For shipping or refund questions, please contact us through our Contact page.
Last updated: July 2026
